GuestPrism ("we", "us") provides competitor experience research for independent guest-facing businesses. This policy explains what personal information we collect through guestprism.com, why we collect it, and how you can ask us about it.
It covers the website and forms only. Research we deliver under a paid engagement is governed by that engagement's scope and our Terms of Service.
GuestPrism is operated as an independent research practice. For privacy requests, contact [email protected] or use the contact form.
We collect only what we need to respond to you and run the service safely.
We do not ask for payment card details on this website. We do not run advertising pixels, third-party analytics, or marketing trackers on these pages.
We use the information above to:
We do not sell personal information. We do not use form submissions for advertising audiences or unrelated marketing lists.
Form submissions are stored in our application database and may trigger an operational notification to the site operator (via ntfy) so we can reply promptly. Those notifications include the details you submitted and a link into our private admin inbox.
Infrastructure providers that host the site, database, and notifications process data only to provide those services to us. We do not share your information with other businesses for their own marketing.
We may disclose information if required by law, or to protect the security of the service or someone's rights in a serious dispute — and only to the extent necessary.
Public pages do not set tracking cookies. An authentication cookie is used only for the operator admin inbox after login. Submitting a market-check or contact form does not create an account or set a visitor cookie.
Form data is stored on infrastructure we control. We keep submissions for as long as needed to handle your request, manage an active or completed engagement, and maintain basic business records. Rate-limit data based on IP is kept only briefly.
If you want a submission deleted sooner, email [email protected] and we will remove it unless we must keep a limited record for legal or security reasons.
We use reasonable technical and organizational measures for a small service of this kind (including access-controlled admin login and HTTPS in production). No online transmission or storage is perfectly secure; please avoid sending sensitive personal data we do not need through the forms.
Depending on where you live, you may have rights to:
To exercise these rights, contact [email protected]. We will respond within a reasonable time. You may also lodge a complaint with your local data protection authority if applicable.
This website is intended for business owners and operators. We do not knowingly collect personal information from children.
We may update this page when our practices or the product change. The "Last updated" date at the top will change when we do. Continued use of the site after an update means the revised policy applies to new activity.
Privacy questions: [email protected] or the contact form.